Background
Profile:
 Fiona White has the ideal manner for a conflict resolution practitioner – calm, patient, and a very good listener. She asks just the right questions to empower her clients to find their own solutions.
With over 20 years professional experience in education, management, commerce, industry, recruitment and customer care in the UK, France and New Zealand, Fiona White of Mediation Matters recognises the wide-ranging costs and benefits of conflict. She has a profound understanding of the causes of conflict, its effects, and the fundamental tools required for us to begin to get the best out of any challenging situation.
Fiona’s mission is to share her conflict resolution knowledge and skills as widely as possible. She is based in East Auckland, where she divides her time between Corporate and Family/Relationship clients, and pro bono Community work (Conflict Resolution Clinic at the local CAB, and community workshops).
Give Fiona a call today on 021 232 6805
and make a real difference in your life.
Much of Fiona's conflict resolution work is based around Nonviolent Communication (established by Marshall Rosenberg) - a way of communicating within ourselves and with others in a compassionate, non-judgemental, and non-threatening manner.
“NVC provides us with the most effective tools to foster health and relationships.” - Anthony Robbins, Awaken the Giant Within
Training and Associations
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Trained through Massey University’s School of Business and Disputes Resolution Centre (in partnership with AMINZ), with a specialisation in Mediation and in Employment disputes
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LEADR accredited Mediator, and Auckland LEADR Network Coordinator
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Trained in the CINERGY® model of Conflict Coaching (through LEADR)
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AMINZ Associate (Arbitrators' and Mediators' Institute of New Zealand Inc)
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Trained in Boss Whispering - Coaching Abrasive Leaders - with Dr. Laura Crawshaw, and Member of The Boss Whispering Institute
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Trained with Dr. Kenneth Cloke on Conflict Revolution - the Future of Conflict Resolution at Massey University, through the Disputes Resolution Centre
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Guest lecturer at AUT on Conflict Coaching
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Over 20 years of professional experience in education, management, commerce, industry, recruitment and customer care
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Trained in Collaborative Law practice (for Family Dispute Resolution) with Marilyn Scott - July 2011
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Trained in High Conflict Personalities (Behaviours) with Sandra Fenton - July 2011
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Member of International Association on Workplace Bullying & Harassment
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Member of Mediators Beyond Borders organisation
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Member of Auckland Chamber of Commerce
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Also member of St Johns Rotary Club, Auckland Executive Club, Tamaki Business & Professional Women's Club, and Pakuranga Business Network
Call Fiona today on 021 232 6805 or send an email to info@mediationmatters.co.nz to arrange a free consultation around your needs and how Mediation Matters can support you (and your staff).
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